Privacy Policy

Account information such as your first name, last name, company name, phone number, email address, preferred language, and login verification records.

Inquiry information such as your name, phone number, optional email address, message, listing reference, and the date and source of the inquiry.

Saved favorite listings and profile activity needed to keep your account working.

Technical information needed to operate the service, such as device/browser type, IP address, server logs, security events, and approximate usage activity.

To show machinery listings, categories, listing details, availability, prices, and contact options.

To create and secure accounts, send one-time passcodes, maintain favorites, and support Arabic/English preferences.

To respond to inquiries, connect users with SANAD support or listing contacts, and follow up about machinery requests.

To protect the platform, prevent abuse, troubleshoot issues, improve performance, and comply with legal or App Store requirements.

We may share inquiry details with SANAD staff, dealers, service providers, or listing contacts when needed to respond to your request.

We use infrastructure, hosting, email, analytics, and communication providers only as needed to run the platform.

We do not sell personal information, and we do not use personal information to track users across other companies' apps or websites for advertising.

If you choose to contact us through WhatsApp or open another external link, that service may process your information under its own privacy policy.

SANAD is not responsible for the privacy practices of third-party websites, apps, or communication services.

We keep information only for as long as needed for the purposes described in this policy, including account support, inquiry history, platform security, and legal obligations.

We use reasonable technical and organizational safeguards, but no online service can guarantee complete security.

You can choose not to create an account and still browse public listings.

You can request access, correction, or deletion of your personal information by contacting us.

You can choose not to provide optional information, but some features may not work without the required details.

SANAD is intended for business and equipment-related use and is not directed to children.

If we learn that a child has provided personal information, we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time. The latest version will always be available on this page.